Orders & fulfilment
Shipping, Delivery & Pickup
One checkout, one coordinated fulfilment journey—even when your cart includes products from several local stores.
Updated 25 September 2026 · LinkWe Online Directory
Vendors prepare
After payment is confirmed, each vendor prepares their portion of your order and sends it into the LinkWe fulfilment flow.
LinkWe combines
For a multi-store order, physical parcels are brought together so they can move as one combined customer order.
Delivery or pickup
Your combined order is dispatched to your confirmed address, or made ready for collection when warehouse pickup is available and selected.
Your fulfilment choices
Combined delivery
LinkWe coordinates delivery of eligible physical products to the address and map pin you confirm at checkout. When you buy from more than one store, the checkout displays one combined delivery charge instead of charging a separate customer-delivery fee for every vendor.
LinkWe warehouse pickup
Pickup is offered when all physical products in your cart support it. Digital items do not affect physical delivery eligibility. If products require incompatible fulfilment methods, adjust your cart or place separate orders. Wait until your account says the complete order is ready; multi-vendor parcels may reach LinkWe at different times before they are combined for collection. Follow the pickup location and collection instructions in your order or ready notification; do not travel based on a store’s address alone.
How the delivery price is calculated
The delivery quote is calculated at checkout using the confirmed destination, total billable parcel weight, distance band, and any inter-island requirement. Your map pin helps improve the quote; if it conflicts with the region you selected, checkout asks you to confirm the correct region before payment.
Review your fulfilment method, address, contact number, eligible coupon savings and total before continuing to WiPay. Wait for the delivery quote to finish; if it fails, retry before paying. Digital-only orders have no physical delivery charge.
Coverage and timing
LinkWe supports delivery destinations across Trinidad and Tobago. Availability and price can depend on the destination, parcel details, and operational coverage shown at checkout.
Delivery dates are estimates, not guarantees. Timing begins after successful payment and depends on every vendor preparing their portion, transfer to LinkWe, consolidation, weekends, public holidays, weather, road or sea conditions, and courier capacity.
If an address cannot be served or an order cannot proceed as entered, LinkWe may contact you to correct the details, offer an available alternative, or arrange the appropriate cancellation or refund.
Digital products
Digital products are delivered through the download flow after LinkWe confirms payment. No shipping address or physical delivery fee is required. The listing may specify file type, licence terms, expiry, and download limits.
Tracking and receiving your order
Your Orders page follows each vendor portion and the combined order through preparation, arrival at LinkWe, packing, dispatch, delivery, or pickup readiness. LinkWe may also send account, email, or push notifications when important statuses change.
For delivery, provide a reachable Trinidad and Tobago telephone number and accurate address/map pin. For collection or delivery confirmation, you may be asked to sign in and confirm receipt, including through the order's secure QR flow.