Legal
Last updated: May 2026 · LinkWe Online Directory
LinkWe is an online multi-vendor marketplace operated by LinkWe Online Directory, a company registered in Trinidad and Tobago. We connect local vendors with customers across Trinidad and Tobago.
For any privacy-related questions, contact us at admin@linkwemall.com.
Account information: When you register, we collect your full name, email address, phone number, and role (customer, vendor, or courier).
Profile information: Vendors provide business details including store name, address, region, and bank account information for payouts. Couriers provide vehicle type and operating region.
Transaction data: We collect order details, payment records, booking information, and delivery data to process and fulfill your transactions.
Communications: Messages sent through our platform, reviews you submit, and support requests you send to us.
Usage data: We collect information about how you use LinkWe, including pages visited, searches performed, and features used, to improve our service.
Location data: When you use on-demand services, we may collect your approximate location with your permission to connect you with nearby providers.
We use your information to:
We do not sell your personal information. We share information only in these circumstances:
Vendors and couriers: When you place an order, your name, delivery address, and contact details are shared with the relevant vendor and assigned courier to fulfil your order.
Payment processors: We use Stripe to process payments. Your card details are handled directly by Stripe and are never stored on LinkWe servers.
Service providers: We use trusted third-party services including Cloudinary for image storage and Mapbox for mapping features. These providers process data only as needed to provide their services.
Legal requirements: We may disclose your information if required by law or to protect the rights and safety of our users and platform.
We retain your account information for as long as your account is active. Transaction records are kept for a minimum of seven years to comply with financial regulations in Trinidad and Tobago. You may request deletion of your account and personal data by contacting us at admin@linkwemall.com. Note that some data may be retained to comply with legal obligations or resolve disputes.
You have the right to:
To exercise any of these rights, email us at admin@linkwemall.com.
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no system is completely secure. If you believe your account has been compromised, contact us immediately at admin@linkwemall.com.
LinkWe uses essential cookies to keep you signed in and maintain your session. We do not use advertising or tracking cookies. You can disable cookies in your browser settings but this will prevent you from staying signed in to your account.
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of LinkWe after changes are posted constitutes acceptance of the updated policy.
For any privacy concerns or questions about this policy, contact LinkWe Online Directory at admin@linkwemall.com or visit our contact page.